Security at Companza

Last updated: September 30, 2026

Home care agencies use Companza with caregiver records they may one day need to show the state — a Connecticut DCP attestation, a Pennsylvania direct care worker file requested by the Department of Health, or the proof of Know Your Rights training completion a Colorado direct care employer must keep under HB25-1328. We take that seriously. This page explains, in plain language, how we protect your data. The records platform is live; this page describes its current safeguards and limits.

Encryption

All data is encrypted in transit using industry-standard TLS (HTTPS), and stored data is encrypted at rest. Your information is protected both while moving between your browser and our servers and while it sits in our systems.

Access controls

Access to data is restricted to authorized personnel who need it to operate the service, and is protected by authentication and role-based permissions. Agencies see their own records; caregivers control their own credential.

Secure hosting

Companza runs on reputable cloud infrastructure with physical and network security maintained by the provider, kept up to date with security patches.

Backups

Keep a separate copy of your completion forms and export records regularly. Companza does not promise that every deleted record can be recovered or that a restore will be available on demand.

Data ownership and export

Your records are yours. Agencies can export their records — the completion records and attestation documents behind Connecticut's annual DCP attestation, the competency documentation and dated review history that belongs in each Pennsylvania direct care worker's file, and the state-issued completion certificates Colorado employers must keep on file for every covered worker.

Record retention

Compliance records exist to be produced later, sometimes years later, so we treat retention as a feature rather than an afterthought. Records stay available to your agency for as long as your account is active, and exportable when it isn't.

Responsible disclosure

If you believe you've found a security issue, please email hello@companza.com so we can investigate and address it promptly.